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Answers to Common Questions about How RelyCircle Works

RelyCircle is a free social sharing platform that creates value for both the consumers and the businesses that use it. RelyCircle is neither an “affiliate” program site nor is it a “review site.”

RelyCircle is all about providing a way for people to share recommendations about businesses they love with the people that they know AND for those businesses to thank them for the referrals.

Businesses can not pay to get listed on RelyCircle, nor do they ever pay for advertising space. The only way that a business appears in our searches is when it has been recommended by one of their clients or customers. When a business makes a sale because of the information you shared, you get Rewarded!

General Questions

RelyCircle is 100% free to join and use and always will be. As a registered business you will also gain access to our always free e-mail and text marketing tool.

Please click on the Home Page and refer to the How It Works section.

Recommendations are positive sentiments that communicates trust, authenticity & and serve as social proof that your business provides good service. The recommendations replace the traditional number-rating review system, a change we believe is better for both businesses and customers.

Use our always free custom e-mail and text tool to invite your customers asking them to share recommendation of your business. Your customers are the best advocates of your business and can help you reach the right prospects, establish credibility and grow your customer base.

You will only pay the referral fee when one of the promotions you listed is redeemed & turns into a sale for your business. This is when we will bill you the referral fee you approved for each promotion.

The majority of the referral fees you pay go towards Customer Rewards ( 50% or more & up to 75%) The app retains a portion of the fee to market businesses on other platforms like Google & Facebook, while the rest is allocated for system maintenance, expenses, and profits.

RelyCircle is not a review site or a site where businesses can pay to have a listing nor a dump of business data. Businesses need to register on RelyCircle to appear on our platform.

When you register your business on RelyCircle you will gain access to your business account that will display a live dashboard to track all the activities including your promotions and sales. For a detailed view login to our website https://relycircle.biz/ using your computer

No. RelyCircle is about people searching for recommended businesses in their local area. We display all your business information in detail and with our always free One-Click-Messaging service, prospective customers can e-mail or text you directly to ask questions or request a quote. This service and the leads are always free when you list your business on RelyCircle.

We bill you on the referral fees you have approved on the 1st day of the following Month and payments are due immediately. If there is a credit by means of Offer/Gift Certificate purchases and/or reward payments made by users we will send you the payment by the 5th business day of the following month. Contact support@relycircle for direct deposits or to request immediate payments for amounts due over $500

The e-mail and text tools are 100% free (Always) to use and will remain free.

Yes! Every time you run a referral promotion you will have the option to enter an expiration date and you can always delete the promotion at any time. There is no obligation or contract to list your promotions.

Absolutely not. RelyCircle will never share your customer e-mail or phone number with anyone. RelyCircle is an advertising-free platform and does not have any feature that can use this information to its benefit. Our marketing tool is similar to many other tools available like MailChimp, Constant Contact or SimpleTextin with the difference being that RelyCircle does not charge you for it.

Yes, you can sell your product/service directly on the RelyCircle app, and RelyCircle will take care of the payment processing minus the referral fee you decide. Please reach out to our team at onlinesales@relycircle.com

Customers can send their referral cash to your account prior to making a purchase from you. When they do so, you immediately get notified that the money is transferred to your RelyCircle account and the payment is on its way. You will also see that as a credit under your RelyCircle business account Monthly summary. To see the Cash credit login in to relycircle.com/business using a computer and click on the tab "Monthly Summary."

You can download the "RelyCircle Business" app on the IOS or Google Play store to enroll. If you prefer to be contacted by one of our associates please send an email to support@relycircle.com

Your promotions are only displayed when your business has 1 or more recommendations. When a customer recommends your business he/she also gets linked to the promotions that are viewed by others and becomes eligible for the referral fee when you gain sales via those promotions.

No. We do not have any advertising feature that you can pay for.

RelyCircle requires you to only invite your existing customers to post and share recommendations of your business. RelyCircle’s recommendation system ensures that only invited & verified customers can post recommendations for businesses they’ve actually purchased from.

You can only change the referral fee on a promotion if it is not redeemed by any user yet. You can always delete any existing promotion and add a new promotion with the referral fee you decide at any time.

Simply download our user app "RelyCircle" and search for your business to view your listing. You can then come back to the "RelyCircle Business" app to make any changes.

Reward Questions

The referral fee amount is decided by the business owner/manager (you) on each referral promotion that you list. As each promotion brings a different level of minimum revenue, you can decide on a reasonable referral fee that you would otherwise pay on advertising or as a commission. Basically your cost of sales. Keep in mind that the referral fees you pay will also increase customer loyalty and can pay for itself when the existing customers give you repeat business and also refer new customers. So when you list a promotion on RelyCircle, think of how much revenue that promotion will bring in for you when it is redeemed. And how much would you have paid towards marketing, sales commissions, advertising, etc to achieve that sale. Here is the link to a guide that will show you some examples of referral promotions and fees. https://drive.google.com/open?id=1UkbxoKcrEDQ9IjhAt2Zg_Y1a_a3rr7CE

No. The referral fee can be different for each promotion.

Customer recommendations are linked to the referral promotions you list. When others view your customer recommendation and use one of the promotions to make a purchase, you simply scan the promotion (Using the RelyCircle Business app), and the person who recommended your business will be awarded with a referral fee.

Customers can use their cash rewards towards their purchase with any business listed on RelyCircle. They can directly send payments to any business from the RelyCircle app. When they do so, you immediately get a confirmation e-mail of the payment and you will also see that as a credit under your RelyCircle business account Monthly summary. To see the Cash credit login in to relycircle.com/business using a computer and click on the tab "Monthly Summary."

This means that Nicole chose to use her referral Cash Rewards of $50 towards a purchase that she will make at your business. The e-mail is an confirmation that the $50 has already being credited to you and a check of $50 will be sent to you shortly. Nicole will show you the same confirmation when she makes a purchase from your business. To see the Cash credit login in to relycircle.com/business using a computer and click on the tab "Monthly Summary."

Highly regulated industries often have state or national laws or license rules that do not permit referral fees. Legal professionals, real estate, and financial services, are the ones to be the most careful with. Check with your own state and or organization to be sure.

It is best to consult your CPA in this matter. One consideration for the tax element is that if it’s a previous customer who is referring you business; the amount you pay to the referrer can be considered a “refund or a discount”. Very much like one of those “manufacturer mail in rebates”